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Senior Systems Support Engineer

2 months ago

Wokingham, Wokingham, United Kingdom NetStone Global Limited Full time

{"h1": "Operational Systems Support Engineer", "p": "We are seeking an experienced Operational Systems Support Engineer to join our team at NetStone Global Limited. As a key member of our IT infrastructure team, you will be responsible for providing technical support, troubleshooting, and system administration for our multi-vendor environments. Your expertise in network security, operating systems, and system administration will be essential in ensuring the reliability and quality of our services delivered.

Key Responsibilities:

* Provide technical support and troubleshooting for our OSS applications
* Manage the resolution of fault tickets and general administration duties
* Collaborate with other IT teams to develop standard fixes for use by 1st line support and front line colleagues
* Proactively manage the applications supported to increase reliability and quality of services delivered
* Create, review, and modify documentation within the documentation library to comply with relevant standards
* Work with the development team(s) to review and make recommendations for IT system improvements
* Manage licence compliance, IT system security, patching, and capacity management to comply with relevant standards
* Support customer-related projects, including onboarding devices onto StableNet

Requirements:

* BPSS/SC clearance level required
* Must have BPSS
* SC clearance can be obtained when in role
* Experience in network security, operating systems, and system administration
* Strong technical skills and ability to work in a fast-paced environment

What We Offer:

* Competitive daily rate of \u00a2200
* Opportunity to work with a dynamic and growing company
* Flexible working arrangements, including remote work options

If you are a motivated and experienced Operational Systems Support Engineer looking for a new challenge, please apply with your CV and a cover letter outlining your experience and qualifications.

NetStone Global Limited is an equal opportunities employer and welcomes applications from all qualified candidates.

Please note that only shortlisted candidates will be contacted.

Thank you for your interest in this role.

Best regards,
[Your Name]"}