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Account Manager
1 month ago
About the Role:
Clinique is seeking a talented and ambitious individual to join our team as an Account Manager. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with our clients.
Key Responsibilities:
- Provide personalized customer service, ensuring that each client feels valued, respected, and connected to our brand.
- Develop and maintain a deep understanding of our products, including skincare, makeup, and fragrance, to effectively recommend custom-fit routines to clients.
- Work collaboratively with colleagues to create a visually appealing shopping environment, maintaining high standards of visual merchandising.
- Support the development of our team members, providing guidance and coaching to ensure their success.
What We Offer:
- A competitive industry salary and commission scheme eligibility.
- Annual leave and family leave, as well as a product discount/staff product concession monthly credit spend allowance.
- Mental health wellbeing initiatives, including the Unmind app and employee assistant programme.
- A benefits platform with exclusive discounts and offers.
- Extensive training and development opportunities, tailored to your career goals.
About Us:
Clinique is a people-first company, committed to respecting and caring for our employees, communities, and consumers. We strive to be the most inclusive and diverse beauty company in the world, and we're passionate about creating a workplace that reflects this vision.
Requirements:
- Previous retail industry/customer services experience.
- A passion for beauty and a desire to understand client skin and makeup goals.
- An approachable and friendly personality, with excellent communication skills.
- Flexibility to work across days/hours, with a focus on maintaining a good work-life balance.
- Proof of right to live and work in the country.
