IT Support Specialist

1 month ago


Hawick, Scottish Borders, United Kingdom Pearson Carter Full time

Job Title: IT Support Technician

Job Summary:

Pearson Carter is seeking a highly skilled IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems are running smoothly and efficiently.

Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with software, hardware, and network systems
  • Install, configure, and maintain computer systems, software, and network equipment
  • Perform routine maintenance tasks, such as backups and updates
  • Document and track technical issues and resolutions

Requirements:

  • Strong technical knowledge of computer systems, software, and network systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in computer science or related field preferred

What We Offer:

Pearson Carter offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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