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Administrative Support Specialist

2 months ago

Darlington, Darlington, United Kingdom Brook Street Full time

Brook Street Recruitment is excited to present an exceptional opportunity for a skilled administrator to join a prominent governmental department focused on education. We are seeking Administrative Support Specialists for a temporary full-time position.

This department plays a vital role in overseeing children's services and educational policies, encompassing early years, schools, and further education initiatives.

Key Responsibilities:

  • Role Duration: Temporary assignment with potential for future opportunities.
  • Compensation: Competitive hourly rate.
  • Work Schedule: Full-time, Monday to Friday.
  • Location: Flexible working arrangements available.

Main Duties Include:

  • Engaging with external stakeholders, including local authorities and educational institutions.
  • Handling a high volume of telephone communications and managing service requests efficiently.
  • Delivering exceptional customer service in accordance with departmental standards and regulations.
  • Collecting and analyzing data submissions, identifying discrepancies, and liaising with data providers to ensure accuracy.

Candidate Requirements:

  • Comfortable managing extensive telephone interactions.
  • Commitment to producing high-quality work and assisting colleagues.
  • Proficient administrative skills.
  • Experience with Microsoft Office Suite.
  • Strong literacy and numeracy abilities.
  • Excellent verbal and written communication skills.
  • Proactive approach with accountability for decisions.
  • Problem-solving capabilities and resilience.
  • Effective planning, time management, and organizational skills.
  • Access to a secure home working environment.

What We Offer:

In recognition of your dedication and contributions, Brook Street provides a range of benefits:

  • Opportunities to work within the public sector.
  • Professional development and career growth prospects.
  • Competitive salary package.
  • Generous annual leave entitlement.
  • Flexible benefits tailored to your lifestyle.
  • Comprehensive training and onboarding.