Insurance Policy Specialist

4 weeks ago


Brierley Hill, Dudley, United Kingdom Gallagher Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team at Gallagher. As an Insurance Policy Specialist, you will play a key role in assisting small to medium-sized businesses in finding insurance policies that meet their specific needs. Key Responsibilities * Create insurance quotes and renewals over the phone, providing customers with the best price and recommending the appropriate coverage * Identify opportunities to upsell or cross-sell our range of products based on customer needs * Handle incoming and outgoing calls to capture information, provide updates, and address any concerns or questions * Leave customers with a positive lasting impression and ensure their satisfaction with our products and services About You * The ability to explain complex concepts in simple terms, both in written and verbal communication * Strong attention to detail to accurately review and assess documentation * Empathy and the ability to remain calm and composed when taking care of customers * Excellent customer service skills to provide a positive experience throughout What We Offer * A competitive salary and a wide range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, and life insurance * Opportunities for career growth and professional development, including fully funded professional insurance qualifications (CII) * A supportive and encouraging team environment How to Apply If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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