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Financial Operations Coordinator
2 months ago
We are seeking a highly motivated and organized individual to join our team as an Administrator Finance. As a pivotal member of our team, you will be instrumental in ensuring a seamless service for our clients.
Key Responsibilities:- Client Relations: Build and maintain effective relationships with new and existing clients, providing timely and accurate responses to their queries.
- Mortgage Application Support: Serve as the first point of contact for mortgage applications, collaborating with Mortgage Brokers and Solicitors to ensure compliance with mortgage requirements and conditions.
- Operational Efficiency: Liaise with the underwriting and risk team to ensure seamless case progress, and communicate with the Line Manager to escalate any issues for discussion and resolution.
- Experience: 18 months of office experience, preferably in the financial or conveyancing industry.
- Customer Service Skills: Highly motivated with exceptional customer service skills, strong communication and interpersonal skills, and a commitment to excellence and client satisfaction.
- Technical Skills: Proficiency in data entry and management, with the ability to manage multiple tasks and adapt to change.
If you are a detail-oriented and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Contact us to learn more about this role and how you can contribute to our team's success.