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Housekeeping Team Lead

2 months ago

Bala, United Kingdom Château de Mercuès Full time
Job Overview

Château de Mercuès is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service are maintained throughout the hotel.

Key Responsibilities:

  • Lead and motivate a team of housekeepers and laundry assistants to achieve exceptional results
  • Develop and implement effective housekeeping procedures and protocols
  • Conduct regular inspections to ensure high standards of cleanliness and presentation
  • Collaborate with the Head Housekeeper to achieve departmental goals and objectives
  • Provide excellent customer service and respond to guest complaints in a professional manner

Requirements:

  • At least 2 years of experience in a supervisory role in a hotel housekeeping environment
  • Proven track record of achieving high standards of cleanliness and service
  • Excellent leadership and communication skills
  • Ability to work flexible hours, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment