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Project Coordinator

2 months ago

Surbiton, Greater London, United Kingdom Echo House Ltd Full time
About Echo House Ltd

Echo House Ltd is a leading market player in the Creative & Technical Design, Artworking, Digital Content, Printing, Experiential Brand Activation, and Sustainable Production sectors.

We are seeking a highly skilled and organized individual to join our team as a Project Coordinator. The successful candidate will play a key role in the management of jobs and projects at every level, ensuring our products and services are delivered on time and to the highest standard.

Key Responsibilities
  • Client Liaison
    • Act as the primary link between Echo House Ltd and our clients, maintaining positive relationships and ensuring we continue to be the go-to company for high-quality products and services.
    • Receive briefs from clients and interpret them into orders to be quoted on our internal Management Information System (MIS).
    • Regularly update clients on their job status and fulfill all clients' needs and expectations.
  • Job Management
    • Input jobs on our MIS system.
    • Translate orders into a brief for the studio, production, packing, and installations teams.
    • Coordinate spreadsheets for roll-outs, including managing data breakdowns for each team and analyzing data for quoting.
    • Liaise with our studio, manufacturing, dispatch, and installation teams to ensure jobs and projects are on track and provide feedback to clients on their status.
    • Prepare installation briefs for bespoke jobs.
  • Business Development
    • Liaise regularly with existing clients to identify new business opportunities.
  • Financial and Commercial Management
    • Ensure all accounts are kept up to date and invoiced accurately on time.
  • Team Work
    • Positive and constructive collaboration is key to everything we do at Echo House Ltd. Maintain regular, clear, and positive communication with all teams and Directors to ensure jobs and projects are completed correctly.
  • Ad Hoc
    • Echo House Ltd is a dynamic, busy company with a close working team. We often require our employees to work on additional bespoke projects outside of their daily duties. This is aimed at encouraging and broadening individual skills and ambitions to be developed with the company.
    • Perform other reasonable tasks as required by the Directors or your department head.
    • Follow and promote to colleagues, visitors, and the public all health and safety procedures and protocols.
    • Follow Echo House Ltd's sustainability policies and procedures. Promote sustainable operations to colleagues.
Requirements
  • Experience within the world of retail visual merchandising is ideal.
  • A good working knowledge of the retail sector, particularly luxury beauty and luxury fragrance, is an advantage.
  • Knowledge of both the luxury print and fabrication industry is an advantage.
  • Knowledge of professional work within other creative sectors is an advantage.
About Us

We promote a working environment in which diversity is recognized, valued, and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility. It is therefore your responsibility to make sure you always observe and adhere to this policy.