Business Systems Analyst

3 days ago

Manchester, New Hampshire, United Kingdom The City Recruiter Full time
About the Role

We are seeking a talented IT Business Analyst to join our team at The City Recruiter. As a key member of our organization, you will play a pivotal role in connecting business stakeholders with IT operations, analysing processes, identifying technical solutions, and implementing systems that align with business objectives.

Key Responsibilities
  • Requirements Gathering: Collaborate with stakeholders to capture and document business needs and objectives, ensuring a clear understanding of project goals.
  • Process Analysis: Evaluate existing business processes to identify issues and opportunities for improvement through technology, providing risk and impact assessments.
  • Solution Design: Work closely with the IT team to design and develop solutions that meet business needs, providing comprehensive documentation of business requirements, functional specifications, and process flows.
  • Documentation: Create detailed documentation of business requirements, functional specifications, and process flows, ensuring a clear understanding of project goals.
  • Stakeholder Communication: Serve as a liaison between stakeholders, operations, and IT to ensure a clear understanding of project goals and objectives.
  • Project Support: Assist in managing IT projects, including timelines, budgets, and resource allocation, ensuring projects are delivered on time and within budget.
  • Testing and Validation: Collaborate with IT and operations to ensure solutions meet business requirements and are defect-free, including conducting unit testing.
  • Training and Support: Provide training and support to end users during and after system implementations, developing necessary training materials.
  • Data Analysis: Analyse and interpret data to deliver insights that support decision-making and process improvements.
  • Risk Assessment: Identify and mitigate risks associated with IT solutions, ensuring the success of projects.
Requirements
  • 2-3 years of experience as an IT Business Analyst or in a similar role.
  • Strong understanding of both information technology and business administration.
  • Familiarity with the software development life cycle (SDLC) and project management methodologies.
  • Experience with CRM and Case Management Systems.
  • Proficiency in data analysis, including SQL and Excel.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical thinking abilities.
  • Attention to detail with the ability to document complex information clearly.

We'd love to hear from you if you're excited about this opportunity and meet the requirements. Please apply above, and we'll be in touch.

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