Warranty Administrator

7 days ago


Newbury, West Berkshire, United Kingdom Jago Consultants Full time

**Job Summary**

Jago Consultants is seeking a highly organized and detail-oriented Warranty Administrator to join our team. As a key member of our administrative staff, you will be responsible for ensuring the smooth processing of warranty claims for our clients.

Key Responsibilities:

  1. Record, check, and process all claim information in accordance with manufacturer conditions.
  2. Receive and input all job cards with agreed warranty items, producing warranty invoices and transmitting them to warranty providers.
  3. Investigate and resolve any claims rejected by warranty providers.
  4. Return documentation for rejected warranty items for re-costing by service administration.
  5. Investigate and query unsettled and short-paid claims, assessing their causes.
  6. Ensure compliance with company policies, procedures, and minimum standards, as well as statutory requirements, including trading standards, fire, health, and safety.

Working Hours:

Monday – Friday, 08:00 – 17:30 (30-minute unpaid lunch break)

45 hours per week, with a 40-hour week also considered with a pro-rata salary.


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