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Technical Support Engineer

2 months ago


Bristol, Bristol, United Kingdom DK Recruitment Full time

Job Summary

DK Recruitment is seeking a highly skilled Junior 3rd Line Engineer to join our client's dynamic team in North Bristol. As a senior member of the service desk, you will be responsible for providing technical support and expertise to the Infrastructure team.

Key Responsibilities

  • Provide advanced technical support and troubleshooting for complex IT issues
  • Collaborate with the Infrastructure team to resolve technical problems and improve service delivery
  • Participate in project work to implement new technologies and improve existing systems
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies

Technical Requirements

  • Experience working with Microsoft Remote Desktop Service, Office 365, Azure, Veritas Backup Exec, and PowerShell
  • Strong understanding of network support, including routers, switches, and firewalls
  • Windows Server expertise and experience with infrastructure management

Benefits

  • Paying up to £40,000 depending on experience
  • Electric car scheme and hybrid working options
  • Fully funded training and certifications
  • Enhanced maternity and paternity leave
  • Private healthcare plan and 24 days annual leave rising to 28 days + bank holidays
  • Birthday off and 4 social team events per year