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Service Operations Manager
2 months ago
Job Summary:
First Military Recruitment is seeking a highly skilled Regional Service Manager to facilitate the profitable growth of our Service business. As a key member of our team, you will be responsible for managing our service customers and leading a team of Field Service Engineers.
Key Responsibilities:
- Customer Relationship Management: Build and maintain strong relationships with our service customers to drive business growth and customer satisfaction.
- Team Leadership: Directly manage a team of Field Service Engineers to ensure they have the necessary resources and support to deliver exceptional service.
- Business Development: Identify opportunities to expand our service offerings and develop strategies to increase revenue and market share.
- Operational Excellence: Ensure that all service operations are running smoothly and efficiently, with a focus on quality, safety, and customer satisfaction.
Requirements:
- Experience: Proven experience in service management, customer relationship management, or a related field.
- Leadership Skills: Strong leadership and management skills, with the ability to motivate and inspire a team.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Business Acumen: Strong business acumen, with the ability to analyze data and make informed decisions.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Team Environment: A collaborative and supportive team environment.
