Technical Sales and Support Manager
6 days ago
Job Title: Technical Sales and Support Manager - Renewable Energy Specialist
Job Summary:
We are seeking a highly skilled Technical Sales and Support Manager to join our team at ZipRecruiter. As a Technical Sales and Support Manager, you will be responsible for providing expert technical support to customers and the external sales team, managing key customer accounts, and contributing to the commercial and product strategies for our renewable energy product lines.
Key Responsibilities:
- Deliver Training: Develop and deliver training programs to customers and internal stakeholders on our renewable energy products and solutions.
- Site Support: Visit construction sites to support installers and ensure successful installation of our solar PV products.
- Design and Consultation: Produce designs and provide technical consultation to customers on the use of our solar PV products.
- Customer Support: Handle customer queries, investigate complaints, and provide technical support to customers and internal stakeholders.
- Trade Show and Merchandising: Attend trade shows and visit merchants to promote our solar PV and renewable energy products.
Requirements:
- Excellent Communication Skills: Possess excellent written and verbal communication skills to effectively communicate with customers, internal stakeholders, and external partners.
- Technical Qualifications: Hold qualifications in a technical-related subject, such as a degree in a relevant field, or have comparable experience in a roofing or electrical-related role.
- Training Experience: Ideally, have experience delivering training programs to customers and internal stakeholders.
- Construction Site Experience: Have experience working on or attending construction sites.
- Technical Aptitude: Be technically minded and able to learn product and system information.
- Driving License: Possess a full UK driving license and be flexible to travel regularly.
About Us:
ZipRecruiter is a leading online recruitment platform that connects job seekers with top employers. We are committed to providing exceptional customer service and support to our customers and internal stakeholders.
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