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Client Relationship Executive
2 months ago
Location: Field Based
Contract Type: Permanent
Company Overview:
Supply Chain Coordination Limited is dedicated to enhancing healthcare delivery by providing essential products and services to healthcare organizations across the region.
Role Overview:
The ICS Client Relationship Executive will play a pivotal role in our Hospital Care Team, focusing on:
1. **Building Strong Relationships:** Establishing and nurturing senior-level connections to effectively coordinate and align internal resources for customer initiatives.
2. **Influencing Internal Dynamics:** Navigating complex organizational structures to advocate for customer objectives, in collaboration with the Regional ICS lead.
3. **Accountability and Autonomy:** Partnering with clients to deliver value while identifying and leveraging support as necessary.
4. **Collaborative Planning:** Working alongside colleagues responsible for various functions (such as clinical support and systems training) to integrate these efforts into a cohesive customer strategy.
5. **Growth and Savings Opportunities:** Identifying, managing, and accelerating the realization of growth and cost-saving initiatives within the designated territory.
6. **Customer Relationship Management:** Taking ownership of primary customer interactions to ensure satisfaction and engagement.
Employee Benefits:
We value your dedication and hard work, offering a comprehensive benefits package that includes:
- **Flexible Work Arrangements:** Opportunities for hybrid working to balance office collaboration and remote productivity.
- **Recognition Programs:** Annual bonuses, long service awards, and VIP colleague recognition.
- **Generous Leave Policies:** 27 days of annual leave plus bank holidays, with the option to purchase additional days.
- **Professional Development:** Access to in-house training and external qualifications to support your career growth.
- **Well-being Initiatives:** One day of paid well-being leave and 24/7 access to an Employee Assistance Programme.
- **Pension Scheme:** A robust pension plan with employer contributions.
- **Flexible Benefits Scheme:** Choose from various benefits tailored to your needs, including life insurance and health plans.
- **Volunteering Opportunities:** Two days of paid leave for community service.
- **Discount Programs:** Access to various discounts and offers.
Skills for Success:
To excel in this role, candidates should possess:
- The ability to cultivate strong internal networks and influence decision-making in favor of customer interests.
- Proficiency in building effective relationships and engaging with a diverse network.
- The capability to leverage insights from a wide network to drive positive outcomes.
Commitment to Inclusion:
At Supply Chain Coordination Limited, we are committed to fostering an inclusive workplace where diversity is celebrated, ensuring that every employee has the opportunity to thrive in their career.
