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Customer Service and Fitting Specialist
2 months ago
We're seeking a highly motivated and customer-focused individual to join our team as an Administration & Customer Service Advisor. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products and services.
Key Responsibilities- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Assist customers with their purchases, offering expert advice and guidance on our products and services.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
- Participate in ongoing training and development to enhance your knowledge and skills in car parts fitting and cycle repair.
- Previous experience in a customer-facing role, ideally in a retail environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Availability to work on a rota basis, including weekends.
- Ability to work quickly and efficiently, with a focus on delivering high-quality results.
We invest heavily in training and development, providing opportunities for career progression and professional growth. As a valued member of our team, you'll enjoy a range of benefits, including competitive pay, comprehensive training, and a supportive working environment.
We're a dynamic and rapidly growing business, with a focus on motoring services and electric mobility. If you're passionate about delivering exceptional customer service and have a keen interest in motoring and cycling, we'd love to hear from you.
