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Retail Sales Associate

2 months ago

King's Lynn, Norfolk, United Kingdom Majestic Wine Full time
About the Role

We are seeking a dynamic and ambitious individual to join our team as a Sales Assistant at Majestic Wine. As a key member of our store team, you will play a crucial role in delivering exceptional customer service and driving sales performance.

Key Responsibilities
  • Customer Service: Provide outstanding customer service and experience to every customer, ensuring their needs are met and exceeded.
  • Sales Performance: Drive sales performance by maximising sales opportunities and supporting the team to meet and exceed targets.
  • Product Knowledge: Develop and maintain in-depth knowledge of our wine range, including wine styles, regions, and pairing suggestions.
  • Store Operations: Assist with the day-to-day running of the store, including wine deliveries, merchandising, and maintaining a clean and welcoming environment.
  • Teamwork: Work collaboratively with the store team to achieve sales targets and provide exceptional customer service.
Requirements
  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Wine Knowledge: Have a passion for wine and a willingness to learn and develop your knowledge of our wine range.
  • Time Management: Demonstrate excellent time management and organisational skills, with the ability to prioritise tasks and meet deadlines.
  • Adaptability: Be adaptable and resilient, with the ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Staff Discount: Up to 20% staff discount on our wine range.
  • Career Development: Opportunities for career development and progression within the company.
  • Uniform and Equipment: Uniform and equipment provided.