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Front of House Team Member

2 months ago

Colchester, Essex, United Kingdom Stonegate Group Full time

About Us

At Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes well-known brands like Slug & Lettuce, Be At One, and Popworld.

Job Summary

We're seeking a Front of House Team Member to join our team at The Centurion. As a Front of House Team Member, you'll be responsible for delivering exceptional customer experiences, ensuring a warm and welcoming atmosphere, and providing top-notch service to our guests.

Key Responsibilities

  • Welcome and engage every guest, making them feel valued and appreciated.
  • Prepare and serve high-quality food and drink, exceeding our guests' expectations.
  • Make recommendations that elevate guest experiences, showcasing our menu and drinks offerings.
  • Maintain a clean and safe environment for guests and colleagues, upholding our high standards.

Requirements

  • Be at least 18 years old, as this role involves the sale of alcohol.
  • Have a passion for delivering exceptional customer service and creating memorable experiences.
  • Be a team player, able to work collaboratively with colleagues to achieve our goals.

What We Offer

  • Flexible working arrangements to suit your needs.
  • VIP entry to our pubs and bars, giving you exclusive access to our venues.
  • 25% off food and drink for you and all your friends in over 800 sites, making it a great perk for you and your loved ones.
  • Early access to your earned wages, so you can manage your finances with ease.
  • Join team socials and create friendships for life, building a strong network of colleagues.
  • Award-winning development programs, helping you grow and develop your skills.