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Business Support Services Administrator

2 months ago

Leicester, Leicester, United Kingdom Leicester City Council Full time
About the Role

We are seeking an experienced and skilled Business Support Services Administrator to join our team at Leicester City Council. As a key member of our team, you will provide administrative support to our Childrens Services department, ensuring the smooth operation of our services.

Key Responsibilities
  • Provide administrative support to the Childrens Services department, including minute taking, maintaining records, and reception duties.
  • Process financial aspects of the role, including payment of orders/invoices and payments direct to individuals.
  • Support meetings by taking notes/minutes and cover reception duties and switchboard services.
  • Respond to face-to-face enquiries, answer the telephone, and respond to emails in an efficient manner.
  • Maintain accurate electronic filing systems to ensure all records are up-to-date and remain confidential.
Requirements
  • Experience of carrying out administration tasks, supporting meetings, and a good understanding of the importance of customer care.
  • Excellent verbal and written communication skills to provide excellent customer service when resolving and responding to a variety of enquiries.
  • Strong organisational skills to work under pressure in a fast-paced environment, ensuring telephone enquiries are answered in an efficient manner.
  • Proficient IT skills to carry out general administrative tasks, maintain records and databases, and produce simple reports to aid service delivery.
What We Offer

As a Business Support Services Administrator at Leicester City Council, you will enjoy a range of benefits, including generous annual leave, membership of the Local Government Pension Scheme, and the option of flexible working. You will also have the opportunity to develop your skills and expertise with a variety of training and development opportunities.

Join Our Team

We are committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. If you are a motivated and experienced administrator looking for a new challenge, we encourage you to apply for this exciting opportunity.