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Senior Dealer

2 months ago

Leeds, Leeds, United Kingdom Grosvenor Casinos Full time

About Grosvenor Casinos

Grosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing an exceptional experience for our customers. We strive to create a vibrant and inclusive environment that fosters growth and development for our team members.

Job Summary

We are seeking a highly skilled and experienced Senior Dealer to join our team at Grosvenor Casino, Leeds. As a Senior Dealer, you will be responsible for delivering exceptional customer service, managing gaming operations, and contributing to the overall success of our casino.

Key Responsibilities

  • Customer Service
    • Acknowledge and welcome customers in a professional and courteous manner
    • Assist customers with gaming-related queries and issues
  • Gaming Operations
    • Manage gaming tables and ensure smooth operations
    • Monitor and maintain gaming equipment and supplies
  • Team Collaboration
    • Work closely with other team members to achieve casino goals and objectives
    • Provide guidance and support to junior team members
  • Compliance and Safety
    • Ensure compliance with gaming regulations and company policies
    • Participate in daily safe count rituals and other safety procedures

Requirements

  • Experience
    • Minimum 2 years of experience in a gaming environment
  • Skills
    • Excellent customer service and communication skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
  • Education
    • High school diploma or equivalent required

What We Offer

  • Competitive Salary
  • Benefits Package
  • Opportunities for Growth and Development
  • Recognition and Rewards for Excellence

How to Apply

If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you