Senior Dealer

1 month ago

Leeds, Leeds, United Kingdom Grosvenor Casinos Full time
About the Role

Grosvenor Casinos is seeking a skilled Senior Dealer to join our team in Leeds. As a Senior Dealer, you will be responsible for delivering exceptional customer service and ensuring a safe and enjoyable gaming experience for our patrons.

Key Responsibilities
  • Acknowledge and welcome customers, providing assistance with gaming activities
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Collaborate with the wider casino team to achieve excellent customer service and gaming floor operations
  • Understand game rules, payouts, and high-value member identification
  • Connect with first-time customers, explaining game procedures
  • Follow guidance from CADS, gaming supervisors, and Pit bosses to meet table demand and deliver exceptional service
  • Participate in daily safe count rituals
What We Offer
  • Competitive salary and benefits package
  • Induction program for success and comprehensive training
  • Opportunities for learning and growth with experienced industry professionals
  • Exciting project work and a people-focused culture
  • High-performing culture and emphasis on growth and development

Grosvenor Casinos is committed to being an inclusive employer, ensuring fair and equal access to our services. If you require a reasonable adjustment, please let us know ahead of your interview.

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