Sales Support Specialist

1 month ago


Dronfield, Derbyshire, United Kingdom The Recruitment Group Full time

Job Title: Internal Sales Advisor

Location: Dronfield

Working Hours: Monday to Friday - Flexible hours

Salary: Up to £36K

The Internal Sales Advisor will be responsible for supporting customers and distributors across international sales channels. The role covers enquiry management, order processing, and providing technical/sales support, working closely with various departments to ensure an exceptional customer experience.

Key Responsibilities:

  • Act as the main contact for customers, distribution partners, and external sales teams.
  • Manage the quoting process from enquiry to order acceptance using CRM systems.
  • Source and generate new sales opportunities through inbound and outbound activities.
  • Support Regional Sales Teams in building relationships with Channel Partners and End Customers.
  • Manage global distribution of demonstration stock to support sales networks.
  • Provide quotations and application consultancy.
  • Proactively manage the sales pipeline and pursue opportunities.
  • Record customer feedback and collaborate with sales channels to gather Point of Sale data.
  • Assist in identifying channel partner training needs and facilitate necessary courses.
  • Ensure end customers receive excellent support from Channel Partners.

Requirements:

  • A minimum of 2 years sales experience
  • Strong commercial acumen and problem-solving skills.
  • Excellent communication, influencing, and assertiveness skills.
  • High level of work ethics and commitment to customer satisfaction.
  • Proficient in Microsoft Office (Word, Excel); SAP/CRM experience preferred.
  • Interest in technology and manufacturing.
  • Ability to multitask, handle deadlines, and maintain a positive outlook.
  • Strong presentation skills and ability to work collaboratively across teams.

Apply now or for more information contact Molly Emm on 07708 588382 or email us at molly.emm@therecruitment-group.co.uk



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