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Deputy Service Manager

2 months ago


Leicester, Leicester, United Kingdom Voyage Care Ltd Full time

Job Summary:

Voyage Care Ltd is seeking a highly skilled Deputy Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our care services.

Key Responsibilities:

  • Lead and manage a team of care professionals to deliver high-quality services to our clients.
  • Develop and implement effective operational strategies to improve service delivery and efficiency.
  • Collaborate with other departments to ensure seamless service delivery and excellent customer experience.
  • Monitor and report on service performance, identifying areas for improvement and implementing changes as needed.
  • Ensure compliance with regulatory requirements and company policies.

What We Offer:

  • Enhanced evening and weekend pay at an additional 50p per hour.
  • Premium overtime rates at an additional £1 per hour.
  • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
  • Funded Blue Light Card – highlighting our commitment to your well-being.

Requirements:

  • Proven experience in a leadership or operations role within the care sector.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Compliance with regulatory requirements and company policies.