VMS Administrator

1 day ago


Winsford, Cheshire, United Kingdom HB People Full time

About the Role:

We are seeking a highly organized and detail-oriented VMS Administrator to join our team at HB People. As a key member of our Intelligent Transport Systems team, you will be responsible for providing administrative support to our VMS management team.

Main Responsibilities:

  • Support the VMS team in an administrative capacity, ensuring seamless day-to-day operations.
  • Raise quotations for customers, providing accurate and timely responses to their needs.
  • Raise damage advice notes and follow through to conclusion, ensuring prompt resolution and PO processing.
  • Confirm hires and off-hires on our internal management system, maintaining accurate records and communicating with clients as needed.
  • Monitor battery voltage levels remotely, alerting the team to take necessary steps to ensure system uptime.
  • Liaise with customers to ensure timely PO requests, ensuring smooth operations and customer satisfaction.
  • Receive message requirements from customers, providing recommendations on compliance and creating/designing messages as needed.
  • Share previews with customers for approval, scheduling messages for appearance on units.
  • Manage VMS locations, planning and coordinating logistics to ensure efficient operations.
  • Administer trailer servicing, ensuring timely maintenance and upkeep.

The Ideal Candidate:

We are looking for a strong communicator, agile and professional in all aspects of their role. The ideal candidate will be flexible, proactive, and able to work at pace in a fast-changing environment. They will be a problem solver, highly organized, and customer-focused, with attention to detail to ensure perfect messages.

What We Offer:

As a VMS Administrator at HB People, you will be part of a fun, hard-working team that values innovation and customer satisfaction. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.


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