Customer Service Officer

4 weeks ago


Carlisle, Cumbria, United Kingdom H&H Land & Estates Full time
Job Title: Building Customer Service Officer

We are seeking an experienced and confident administrator to join our team at H&H Land & Estates. As a Building Customer Service Officer, you will be responsible for providing exceptional customer service to internal and external clients in a fast-paced environment.

Key Responsibilities:
  • Liaise with internal and external parties at the reception desk, ensuring prompt and professional communication.
  • Input client data onto practice and property management systems, maintaining up-to-date information on a daily basis.
  • Assist in delivering the marketing strategy, targeting specific segments and client types.
  • Undertake confidential client-related administrative duties, including producing accurate correspondence and documentation.
Requirements:
  • Ability to remain calm under pressure and prioritize workload, with excellent written and verbal communication skills.
  • Outstanding understanding of Microsoft Office packages and ability to learn new systems quickly.
  • Warm and welcoming personality, with customer care and relationship-building experience.
  • Good telephone manner and health and safety awareness.
  • Planning and organizational skills, with a competitive salary package.

This is an exceptional opportunity for the right individual to join a profitable and growing company in an exciting business sector.



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