Leisure Assistant

4 weeks ago


Haddington, East Lothian, United Kingdom BAM UK & Ireland Full time
About the Role

We are seeking a highly organized and customer-focused Leisure Assistant to join our team at the Wallyford Learning campus. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the smooth operation of our facilities, and contributing to a safe and welcoming environment for our users.

Key Responsibilities:

  • Provide exceptional customer service to users, responding to queries and resolving issues in a timely and professional manner.
  • Ensure the reception area is always staffed and welcoming, providing a positive first impression for visitors.
  • Manage bookings, including taking payments and ensuring accurate records are maintained.
  • Conduct regular safety checks, reporting any defects or issues to management.
  • Respond to emergency situations, providing assistance and support as needed.
  • Supervise campus facilities, ensuring users are aware of and comply with safety guidelines and rules.
  • Perform cleaning duties, maintaining a high standard of cleanliness and organization throughout the campus.
  • Maintain accurate records, including cash handling and banking procedures.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Experience working in a customer-facing role, preferably in the leisure industry.
  • First Aid training and certification.
  • Excellent organizational, presentation, and interpersonal skills.
  • Excellent customer care skills, with a focus on providing a positive experience for users.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.

What We Offer:

A challenging and rewarding role in a dynamic organization, with opportunities for personal growth and development. We offer a competitive salary and benefits package, as well as a supportive and inclusive work environment.

About Us:

BAM UK & Ireland is a leading construction company, committed to building a sustainable tomorrow for our communities. We value diversity, inclusion, and collaboration, and are dedicated to creating a positive impact on the environment and society.


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