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Workforce Development Officer
2 months ago
Job Summary:
Reed Business Support is seeking a highly skilled Employment Advisor to join their team. As an Employment Advisor, you will play a vital role in the Restart Scheme, a government initiative aimed at providing personalized support to help individuals find local employment and overcome barriers to work.
About the Role:
- Coordinate and deliver tailored advice, guidance, and training interventions to meet the needs of unemployed individuals.
- Operate referral and liaison procedures with agencies such as job centers, local referral partners, colleges, employers, training providers, and recruitment agencies.
- Conduct one-to-one and group activities, including initial assessments, inductions, job search sessions, and follow-up appointments.
- Identify individual learning needs and refer customers to internal and external agencies for progression.
- Plan and deliver training and other interventions, supporting customers in planning and decision-making.
- Facilitate group learning sessions to improve employability and report any safeguarding concerns.
- Participate in activities supporting the team's work, such as tender/bid writing and development of new services.
Requirements:
- Strong rapport building skills, professional and articulate.
- Experience in sales, customer service, welfare to work, hospitality, social care, retail, or similar customer-facing roles.
- Proficient IT skills, including management information systems, spreadsheets, diary management, and data security.
- Ability to work to Key Performance Indicators and challenging targets.
