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Operations Director
2 months ago
We are seeking a highly skilled and experienced Head of Operations to lead and manage the Business Operations (Warehousing and Distribution) for our client in the food industry.
Key Responsibilities:- Foster a Strong Culture of Health and Safety
- Develop and Utilize Daily, Weekly, and Monthly Reporting Mechanisms to drive performance and ensure operational excellence.
- Create and Execute the Operations Business Plan to meet operational growth targets and exceed customer expectations.
- Ensure Resources and Capital Investments are available to meet operational growth targets.
- Lead and Motivate the Team to achieve target delivery and performance.
- Set Clear Expectations and Hold Individuals Accountable for results.
- Improve Operational Performance, Service Delivery, Financial Management, Team Management and Development, Legal Compliance, Cost, and Quality to drive business success.
- Collaborate with Other Members of the Leadership Team to align with business plans and priorities.
- Engage Team Members in Continuous Improvement Initiatives to drive innovation and excellence.
- Develop Solutions to Deliver Premium and Cost-Effective Service to meet customer needs.
- Manage Budget and Costs to ensure operational efficiency.
- Ensure Legal Compliance and Internal Qualification Requirements are met.
- Communicate Business Performance to the Operations Team and Site General Manager to ensure transparency and accountability.
- Implement the Organisation's Standard Operating System to drive consistency and excellence.
- Meet Internal Customer Expectations to ensure customer satisfaction.
- Evaluate and Recommend Solutions for Effective Capacity Planning to drive business success.
- Ideal Qualifications: Degree or equivalent experience.
- Excellent Influencing and Communication Skills at all levels.
- Pragmatic Problem-Solving Approach to drive results.
- Strong Team Player and Visible Leader to inspire and motivate the team.
- Commercially Focused, Customer Service Driven, and Bottom Line Oriented to drive business success.
- Ability to Work Across Business and Functional Boundaries to drive collaboration and innovation.
- Thrives in a Highly Competitive and Challenging Environment to drive results.
- Comfortable Operating at Both Strategic and Operational Levels to drive business success.
- Proven Experience Leading, Motivating, and Developing Management and Functional Teams in a fast-moving environment.
- Operational, Warehousing, and Commercial Experience, preferably within the food industry.
- Change Management Experience to drive business success.
- Budget and KPI Management Skills to drive operational efficiency.
