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Folkestone - Shift Supervisor - McDonald's

3 months ago

Folkestone, United Kingdom Roadchef Careers Full time
Position Overview:
As a Shift Supervisor at McDonald's, you will play a vital role in ensuring the smooth operation of our restaurant. Your leadership will be key in delivering exceptional service and maintaining high standards of quality.

About Us:
We are excited to announce the opening of a new McDonald's location, which will be part of a major service area development. Our commitment to creating a welcoming and efficient environment is paramount.

Training and Development:
Your initial training will take place at a nearby location, ensuring you are well-prepared to lead your team effectively. We value personal and professional growth and provide opportunities for advancement.

Key Responsibilities:
  • Leadership: Motivate and guide your team to achieve outstanding customer service and operational excellence.
  • Operations Management: Supervise daily restaurant activities to ensure efficiency.
  • Customer Experience: Guarantee that every guest enjoys a memorable visit through superior service and quality food.
  • Team Development: Coach and support crew members, fostering a collaborative and positive atmosphere.
  • Issue Resolution: Tackle and resolve challenges that arise during shifts with professionalism.

Qualifications:
  • Experience: Previous supervisory or managerial experience in the food service sector is preferred.
  • Leadership Skills: Proven ability to lead and build a cohesive team.
  • Customer Service Focus: A strong commitment to delivering excellent service.
  • Organizational Skills: Capable of managing multiple priorities in a dynamic environment.
  • Communication Skills: Strong verbal and written communication abilities.
  • Flexibility: Willingness to work various shifts, including weekends and holidays.

Why Choose Us:
At Roadchef, we prioritize our people. Our recognition as a top employer reflects our dedication to employee development, with many of our managers having risen through the ranks. We offer a range of benefits to support our team members, including discounts, pension plans, and health support services.