Retail Sales Associate
3 days ago
About Majestic Wine
Majestic Wine is the UK's largest specialist wine retailer, operating a network of stores nationwide. We're passionate about providing an exceptional shopping experience for our customers, and we're looking for a dynamic and ambitious individual to join our team as a Sales Assistant.
The Role
As a Sales Assistant, you'll play a key role in driving sales performance and delivering exceptional customer service. You'll work closely with your store team to meet and exceed targets, and you'll be responsible for maintaining a high level of product knowledge to provide expert advice to customers.
Key Responsibilities
- Drive store performance by maximising sales opportunities and supporting your team to meet and exceed targets.
- Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
- Develop and maintain a deep understanding of our wine range to provide expert advice to customers.
- Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification and confidence in selling.
- Contribute to the day-to-day operational running of the store, including delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
- Identify opportunities to improve the operational running of the store and feed ideas back to your wider team.
- Ensure you remain fully compliant, safe, and legal by following internal policies and completing mandatory training.
What We Offer
- Competitive salary and performance bonus.
- Up to 20% staff discount.
- Career development opportunities, including excellent in-house training schemes.
- Fantastic incentives, including wine tastings and vineyard visits.
- A contributory Company Pension Plan.
- Life Assurance (worth 3 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- PLUS invites to wine tasting events.
- Access to Retail Trust, including Retail Rewards, discounted e-vouchers, and gift cards.
- Company maternity, paternity, and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme.
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