Retail Sales Associate

1 month ago

Guildford, Surrey, United Kingdom Majestic Full time

About Majestic Wine

Majestic Wine is the UK's largest specialist wine retailer, operating a network of stores nationwide. We're passionate about providing an exceptional shopping experience for our customers, and we're looking for a dynamic and ambitious individual to join our team as a Sales Assistant.

The Role

As a Sales Assistant, you'll play a key role in driving sales performance and delivering exceptional customer service. You'll work closely with your store team to meet and exceed targets, and you'll be responsible for maintaining a high level of product knowledge to provide expert advice to customers.

Key Responsibilities

  • Drive store performance by maximising sales opportunities and supporting your team to meet and exceed targets.
  • Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
  • Develop and maintain a deep understanding of our wine range to provide expert advice to customers.
  • Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification and confidence in selling.
  • Contribute to the day-to-day operational running of the store, including delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
  • Identify opportunities to improve the operational running of the store and feed ideas back to your wider team.
  • Ensure you remain fully compliant, safe, and legal by following internal policies and completing mandatory training.

What We Offer

  • Competitive salary and performance bonus.
  • Up to 20% staff discount.
  • Career development opportunities, including excellent in-house training schemes.
  • Fantastic incentives, including wine tastings and vineyard visits.
  • A contributory Company Pension Plan.
  • Life Assurance (worth 3 times your annual salary).
  • Uniform provided.
  • 29 days holiday, including public and bank holidays.
  • PLUS invites to wine tasting events.
  • Access to Retail Trust, including Retail Rewards, discounted e-vouchers, and gift cards.
  • Company maternity, paternity, and adoption leave after 26 weeks.
  • Long service rewards.
  • Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
  • Company sick pay scheme.

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