Retail Sales Associate

2 months ago


Guildford, Surrey, United Kingdom ELEMIS Full time
{"h1": "Retail Sales Assistant Job Description", "p": "As a Retail Sales Assistant at ELEMIS, you will play a key role in driving sales and delivering exceptional customer experiences. Your passion for premium skincare and ability to provide expert product knowledge will be essential in meeting and exceeding sales targets.

Key Responsibilities:

* Proactively drive sales and ensure personal targets and counter targets are met
* Raise awareness of the ELEMIS brand and educate clients on products and ranges
* Participate in promotional and PR activities to ensure success
* Ensure products prescribed are appropriate to clients' needs and take into account medical contraindications
* Assist in accurately recording sales figures and stock levels to meet and exceed KPIs
* Maintain the ELEMIS counter to the highest standards of cleanliness, hygiene, and presentation
* Provide exceptional customer service and handle client complaints promptly

Sustainability Responsibility:

* Contribute to ELEMIS' short and long-term sustainability goals
* Be mindful of ELEMIS' sustainability pledge when ordering testers and professional grade products
* Reduce waste wherever possible when planning and executing promotional activities

Requirements:

* 3 years' strong proven track record in sales and link selling
* Good level and standard of UK/European education or equivalent
* Proven sales record
* Passionate in achieving results in a target-driven environment
* Previous experience working with a premium skincare brand with color
* Elemis treatment and product knowledge
* Knowledge of the ELEMIS Company philosophy

What We Offer:

* Generous staff discount on all ELEMIS products and spa treatments
* Excellent well-being policies, including enhanced maternity and paternity policies
* Generous holiday allowance, increasing with length of service
* Company pension scheme
* Bonus/commission scheme
* Healthcare cash plan (with dental)
* Private medical insurance
* Employee assistance programme for all associates and their families
* Cycle to work scheme, season ticket loan, length of service awards

Join us at ELEMIS and be part of a dynamic and innovative team that is shaping the future of the spa and skincare industry.

At ELEMIS, we are committed to sustainability and ensuring all duties and actions contribute to our short and long-term sustainability goals.

We look forward to welcoming you to our team"}

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