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Guest Experience Coordinator

2 months ago

Exeter, Devon, United Kingdom Office Angels Full time
Job Title: Guest Experience Administrator

We are seeking a highly organized and detail-oriented Guest Experience Administrator to join our Operations Team. As a key member of our team, you will play a crucial role in ensuring that clients and guests receive a seamless journey throughout all stages of their reservation process.

Key Responsibilities:
  • Finalize the last stages of the Client's booking process, ensuring guests have a full and enjoyable experience.
  • Support the Operations team in delivering exceptional customer service and ensuring high levels of client satisfaction.
  • Collaborate with colleagues to resolve any issues or concerns that may arise during the reservation process.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive hourly rate of £11.44 - £12 per hour.
  • A comprehensive benefits package, including access to our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos.
  • A dedicated consultant as an additional layer of support.
About Us:

We are an award-winning global supplier of serviced accommodation working with a portfolio of large international corporate clients. Our company culture is built around the importance of a positive working culture and looking after our employees. We offer a range of benefits, including free onsite parking, fresh fruit and juices, and regular social events.

We are proud to offer a range of benefits to our temporary candidates, including weekly pay, access to our exclusive platform, and a dedicated consultant as an additional layer of support.