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Executive Director of Operations

2 months ago

Durham, Durham, United Kingdom Marston's Full time

Marston's Community Pubs Division

**Job Summary**

We are seeking an experienced General Manager to lead our Community pubs in the North East region. As a Designate General Manager, you will be responsible for running all aspects of the pub, including managing staff, driving sales, and delivering exceptional guest experiences.

**Key Responsibilities**

* Lead and develop a high-performing team to deliver excellent customer service and drive sales growth
* Manage all aspects of the pub, including financial performance, staff management, and customer satisfaction
* Develop and implement strategies to increase sales and growth, while maintaining high standards of quality and service
* Collaborate with other departments to achieve business objectives and improve overall performance

**What We Offer**

* Competitive salary up to £33k plus bonus and a generous benefits package
* Opportunities for career development and growth within the company
* Access to a pension scheme and private healthcare
* Award-winning training and development programs

**Requirements**

* Proven experience in a similar role, with a track record of driving sales and reputation
* Strong leadership and management skills, with the ability to motivate and develop a team
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
* Passion for delivering exceptional guest experiences and driving business growth

**About Marston's**

Marston's is a leading pub company with a strong presence in the UK. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.