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General Manager Assistant

2 months ago

Eastbourne, East Sussex, United Kingdom MorePeople Full time
About the Role

We are seeking an experienced retail manager to join our team as an Assistant General Manager at our prestigious garden centre in East Sussex.

As a key member of our management team, you will be responsible for assisting in the day-to-day operations of the garden centre, providing exceptional customer service and expert gardening advice, and supervising and motivating staff to ensure a high level of performance and morale.

Key Responsibilities
  • Assist in managing the day-to-day operations of the garden centre.
  • Provide exceptional customer service and expert gardening advice.
  • Supervise and motivate staff, ensuring a high level of performance and morale.
  • Oversee inventory management, including ordering, receiving, and stock control.
  • Ensure the garden centre is well-maintained, visually appealing, and safe for customers and staff.
  • Assist in planning and executing promotional activities and events.
  • Monitor sales performance and contribute to achieving financial targets.
  • Handle customer inquiries and resolve issues promptly and effectively.
  • Collaborate with the Garden Centre Manager to implement business strategies and improvements.
Requirements
  • Proven experience in a retail or garden centre environment.
  • Excellent customer service and communication skills.
  • Leadership abilities with experience in supervising and motivating a team.
  • Good organisational and multitasking skills.
  • Ability to work in a fast-paced environment and handle physical tasks.
  • Proficiency in using computer systems and point of sale (POS) software.
  • Flexible availability, including weekends and holidays.
  • Knowledge of plants and horticulture is preferred but not mandatory.
How to Apply

If you are a motivated and experienced retail manager looking for a new challenge, please apply below or contact us for an informal chat.