Maintenance Administration Manager
4 weeks ago
We are seeking an exceptional Housing Repairs Scheduling and Administration Manager to join our dynamic team at VIVID Housing. This is a full-time, permanent role working 37 hours per week.
The role is based in Basingstoke with some travel to Portsmouth. You'd be expected to work in the office 5 days a week when you start to enable you to build strong working relationships with your teams. When you are performing in the role, we'd offer flexibility in your work location, either the office or home and you'd be expected to work in the office 1 day a week, but this may change as business needs evolve in the future.
Key Responsibilities- Oversee the end-to-end planning and coordination of all repair and maintenance activities, ensuring timely and cost-effective service delivery.
- Develop and manage repair schedules, ensuring work is prioritised and completed within target timescales and health and safety guidelines.
- Lead a strong team of planners and administrators, fostering a collaborative and high-performing environment.
- Ensure seamless communication between contractors, customers, and internal teams, promoting transparency and customer satisfaction.
- Implement efficient administrative processes and reporting mechanisms to track repairs, analyse performance, and provide insights to senior management.
- Proactively address any issues or delays, finding practical solutions to ensure minimal disruption to services.
- Maintain a focus on continuous improvement, seeking opportunities to enhance service delivery, operational efficiency, and customer experience.
- Proven leadership experience in repair planning and administration within the housing sector.
- Strong leadership and management skills, with a track record of leading successful teams.
- Excellent organisational and communication skills, with the ability to manage multiple priorities and deadlines.
- Ability to work collaboratively with various stakeholders, including contractors, customers, and internal teams.
- Sound knowledge of property repairs, maintenance processes, and regulatory requirements.
- A high level of proficiency in relevant IT systems (Dynamic Resource Scheduling) and data analysis to monitor and report on performance.
This is a unique opportunity to make a real impact on the lives of our customers by ensuring their homes are well-maintained and their needs are met promptly. If you're a strategic thinker with a passion for planning and a drive for operational excellence in repair management and thrive in a fast-paced environment, we encourage you to apply.
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Maintenance Administration Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom VIVID Housing Full timeAbout the RoleWe are seeking an exceptional Housing Repairs Scheduling and Administration Manager to join our dynamic team at VIVID Housing. This is a full-time, permanent role working 37 hours per week.The role is based in Basingstoke with some travel to Portsmouth. You'd be expected to work in the office 5 days a week when you start to enable you to build...
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Maintenance Administration Manager
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Basingstoke, Hampshire, United Kingdom VIVID Housing Full timeAbout the RoleWe are seeking an exceptional Housing Repairs Scheduling and Administration Manager to join our dynamic team at VIVID Housing. This is a full-time, permanent role working 37 hours per week.The role is based in Basingstoke with some travel to Portsmouth. You'd be expected to work in the office 5 days a week when you start to enable you to build...
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