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Lettings Branch Manager

2 months ago

London, Greater London, United Kingdom haart Full time
Lettings Branch Manager Opportunity

Haart Estate Agents in Leytonstone is seeking a dynamic and driven Lettings Branch Manager to continue the success of our office. As a key member of our team, you will be responsible for leading daily meetings with the Lettings team, coaching them to achieve KPIs, and monitoring individual team member performance.

Key Responsibilities:
  • Lead daily meetings with the Lettings team to discuss goals, progress, and challenges
  • Coach the team to achieve Key Performance Indicators (KPIs) and provide feedback on performance
  • Monitor and assess individual team member performance, including conducting one-to-one meetings
  • Encourage team development and progression, identifying areas for improvement and providing support
  • Focus on generating new and repeat business, developing and maintaining strong relationships with Landlords and Tenants
  • Liaise with Tenants and arrange property viewings in line with their needs
  • Negotiate offers and agree new tenancies, ensuring the business is risk-averse and compliant with regulatory bodies
Requirements:
  • Full UK Driving Licence for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
  • Ability to work well with others to create a team spirit and enjoyable working environment
  • Effective communication skills to create trusting relationships with customers, suppliers, and communities
  • Ability to create and action business plans relevant to your branch
  • Strong understanding of current legislation related to Residential Lettings
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (Basic Microsoft Packages)
  • Attention to detail
What We Offer:
  • Uncapped commission scheme
  • Elite bonus scheme
  • Option of a company car or monthly car allowance
  • Fully-funded training course to earn a Level 3 Award in Property and Housing Management (including ARLA)
  • Career progression opportunities
  • Employee Assistance Programme

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need to provide evidence of your right to work in the UK, in the form of a Passport/Birth Certificate, Proof of Address, National Insurance, and Drivers Licence Check.

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.