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Unified Communications Expert
2 months ago
Job Title: Infrastructure Engineer
Job Summary: Lorien is seeking an experienced Infrastructure Engineer to join their team. As a key member of our IT department, you will be responsible for designing and implementing enterprise voice solutions, automating and enhancing communication systems, and providing support for IP phones and other communication systems.
Key Responsibilities:
- Design and Implement Enterprise Voice Solutions: Develop and implement comprehensive voice solutions that meet the needs of our clients.
- Automate and Enhance Communication Systems: Use automation tools to improve operational efficiency and enhance communication systems.
- Provide Support for IP Phones and Communication Systems: Troubleshoot and resolve issues related to IP phones and other communication systems.
- Manage and Maintain Windows Server/Desktop Environments: Ensure the stability and security of our Windows Server/Desktop environments.
- Collaborate with Tech Teams: Work closely with various tech teams to ensure seamless service delivery and operational stability.
Requirements:
- Experience with Cisco Unified Communications: Proven experience with Cisco Unified Communications, Cisco Prime Collaboration Provisioning (PCP) and Deployment (PCD), Cisco Expressway C&E, Cisco Jabber/WebEx Teams/Meetings, Session Initiation Protocol (SIP)/Integrated Services Digital Network (ISDN)
- Experience with Microsoft/Windows Systems: Experience with Microsoft/Windows systems, 365, Azure, Teams & Server Suite
- Proficiency in Automation Tools: Proficiency in automation tools (PowerShell, Puppet, Ansible) and cloud services (AWS/Azure)
- Strong Communication Skills: Strong communication skills and experience in a fast-paced, regulated environment
- Proactive Team Player: A proactive team player with a focus on continuous improvement and operational excellence
