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Rental Fleet Management Controller

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Jungheinrich UK Ltd Full time

About Us

Jungheinrich UK Ltd is a leading provider of intralogistics solutions, specialising in material handling equipment, warehousing technology, and logistics services. With a strong reputation for innovation and excellence, we are dedicated to delivering high-quality products and services that help our clients improve their operational efficiency.

Key Responsibilities

As a Rental Fleet Management Controller, you will play a crucial role in supporting our designated customers by arranging short-term and core hire equipment in line with our master agreements. Your primary objective will be to deliver a high level of customer service and support internally to help maximise Ebit in both rental and full-service cost centres.

Key Responsibilities:

  • Manage ad-hoc and peak hire requests with the customer and account managers.
  • Provide clear and up-to-date delivery plans for customers and internal stakeholders.
  • Liaise with the UK workshop for delivery of short-term rental (STR) and used equipment in line with customers' expectations.
  • Raise job cards.
  • Work with contract managers to help increase Ebit in full-service.
  • Assist with administration and reporting of the RFM core fleet.
  • Ensure accurate records on one note system.
  • Ensure that all trucks placed into the RFM fleet are to the correct standard and specification.
  • Raise purchase orders for ancillary equipment.
  • Organise transport for delivery and collection.
  • Ensure that all hire agreements are set up and invoiced correctly in line with master agreements.
  • Source trucks from other rental fleets in Europe when required.
  • Produce statistics as required by RFM team for customers as required.
  • Ensure all damage is captured and invoiced according to company process.
  • Check for block billing to ensure that month-end invoicing is clean.
  • Ensuring assets are all linked correctly in SAP.
  • Dealing with invoice queries.
  • Work with order processing when new or refurbished trucks being ordered from factory to help raise delivery plans for customers and service.

Additional Responsibilities

In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Head of Rental Fleet Management.