Current jobs related to Technical Support Specialist - Leicestershire - Leicestershire County Council
-
Technical Support Specialist
4 days ago
Leicestershire, United Kingdom Redline Group Ltd Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Redline Group Ltd based near Leicester. This is a customer-focused role that requires a passion for delivering excellent service.Key responsibilities for the Technical Support Specialist role include:Responding to customer inquiries via phone and email regarding reported...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented IT professional to join our Infrastructure Services team as a Technical Specialist. As a key member of our team, you will be responsible for ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration of virtual...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented IT professional to join our Infrastructure Services team as a Technical Specialist. As a key member of our team, you will be responsible for ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration of virtual...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented IT professional to join our Infrastructure Services team as a Technical Specialist. As a key member of our team, you will be responsible for ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration of virtual...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented IT professional to join our Infrastructure Services team as a Technical Specialist. As a key member of our team, you will be responsible for ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration of virtual...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration...
-
Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable operation of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and...
-
Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable operation of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration...
-
Technical Specialist
4 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration...
-
Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration...
-
Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration...
-
Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly skilled IT professional to join our Infrastructure Services team at Leicestershire County Council. As a Technical Specialist, you will play a key role in ensuring the efficient and reliable running of our technology solutions, systems, and infrastructure.Key ResponsibilitiesInstallation, configuration, and administration...
-
Senior Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented and experienced IT professional to join our Infrastructure Services team as a Senior Technical Specialist. This is an exciting opportunity to work with a wide range of technical systems and infrastructure, including perimeter security and firewall technologies.As a Senior Technical Specialist, you will be responsible...
-
Senior Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented and experienced IT professional to join our Infrastructure Services team as a Senior Technical Specialist. This is an exciting opportunity to work with a wide range of technical systems and infrastructure, including perimeter security and firewall technologies.As a Senior Technical Specialist, you will be responsible...
-
Senior Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented and experienced IT professional to join our Infrastructure Services team as a Senior Technical Specialist. This is an exciting opportunity to work with a wide range of technical systems and infrastructure, including perimeter security and firewall technologies.As a Senior Technical Specialist, you will be responsible...
-
Senior Technical Specialist
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented and experienced IT professional to join our Infrastructure Services team as a Senior Technical Specialist. This is an exciting opportunity to work with a wide range of technical systems and infrastructure, including perimeter security and firewall technologies.As a Senior Technical Specialist, you will be responsible...
-
Senior Technical Specialist
1 month ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a talented and experienced IT professional to join our Infrastructure Services team as a Senior Technical Specialist. This is an exciting opportunity to work with a wide range of technical systems and infrastructure, including perimeter security and firewall technologies.As a Senior Technical Specialist, you will be responsible...
Technical Support Specialist
1 month ago
We are seeking a highly skilled and motivated Technical Support Analyst to join our 2nd line team of experienced Technical Analysts. As a Technical Support Analyst, you will provide support in our fast-paced Service Desk environment, reporting to our Service Desk Team Leaders.
Key Responsibilities- Provide 2nd line incident resolution and request fulfilment services received through 1st line and management escalation processes.
- Deliver, deploy and maintain hardware, software and mobile technologies.
- Communicate complex issues both verbally and in written format in a concise and easy to understand manner.
- Participate in the Knowledge Management process, producing documents for the Service Desk Knowledge Base.
- Develop and maintain an up-to-date knowledge of relevant ICT subjects applicable to the current and future needs of the council.
To be successful in this role, you will need:
- NVQ level 2 in an ICT related field plus experience (or equivalent).
- Demonstrable experience of providing 2nd line incident resolution and request fulfilment services.
- Excellent analytical and problem-solving skills.
- Ability to communicate complex issues in a clear and concise manner.
- Desire to become an expert on the services and technology you support and maintain.
We offer a competitive salary and a range of benefits, including:
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Access to the latest technology and tools.
- A comprehensive training program.
If you are a motivated and experienced Technical Support Analyst looking for a new challenge, please submit your application, including a supporting statement explaining how you meet the criteria listed above.
