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Customer Service Trainer
2 months ago
We are seeking a skilled Vulnerable Customer Trainer to develop and deliver training programs focused on vulnerable customers.
Key Responsibilities:
- Design and deliver training programs to enhance customer service skills
- Develop and implement training materials and resources
- Collaborate with cross-functional teams to ensure training aligns with business objectives
- Conduct training sessions and provide coaching to employees
Requirements:
- Proven experience in training and development
- Strong knowledge of customer service principles and practices
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Location: Leeds, Milton Keynes, or London
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