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Front Desk Coordinator
2 months ago
We are seeking a highly skilled and professional Front of House Receptionist to join our team at Viva Dental Studio.
Key Responsibilities:- Welcoming Patients and Visitors: Greet patients and visitors with a warm and professional attitude, ensuring a positive first impression of our dental studio.
- Appointment Scheduling and Management: Manage appointment schedules and patient bookings efficiently, minimizing wait times and maximizing productivity.
- Communication and Customer Service: Handle phone calls and emails, responding to inquiries promptly and providing excellent customer service to patients and visitors.
- Administrative Tasks: Process payments, manage patient records, and assist with various administrative tasks as needed to support the smooth operation of our dental studio.
- Reception Area Maintenance: Ensure the reception area is clean, organized, and presentable at all times, reflecting positively on our dental studio's image.
- Excellent Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills to effectively interact with patients, visitors, and colleagues.
- Flexibility and Availability: Be available to work late evenings and every other Saturday, as required by our dental studio's operational needs.
- Previous Experience: Have previous experience in a receptionist or customer service role, preferably in a dental or medical setting.
- Organizational Skills and Attention to Detail: Possess strong organizational skills and attention to detail to manage multiple tasks and responsibilities efficiently.
- Technical Skills: Be proficient in Microsoft Office and appointment booking systems, with the ability to learn and adapt to new systems as needed.
- Competitive Salary: Receive a competitive salary that reflects your skills and experience.
- Friendly and Supportive Team Environment: Work in a friendly and supportive team environment that values collaboration and teamwork.
- Opportunity for Career Growth: Have opportunities for career growth and professional development within the dental field.
