Automotive Parts Specialist

4 weeks ago


Salisbury, Wiltshire, United Kingdom Platinum Recruitment Consultancy Full time

Are you an enthusiastic Automotive Parts Specialist looking to contribute your skills in a thriving environment? Our client is on the lookout for a proactive individual to enhance their team.

Compensation & Benefits: Competitive salary with additional earnings potential

Our client, a reputable automotive dealership, is in search of a dedicated and detail-oriented Automotive Parts Specialist. In this pivotal role, you will deliver outstanding customer service, ensuring that clients receive the correct components promptly.

Key Responsibilities:

  • Establish and nurture strong customer relationships through exceptional communication and interpersonal abilities.
  • Accurately assess customer inquiries and provide knowledgeable guidance on parts selection and pricing.
  • Efficiently manage parts orders utilizing our inventory management system (experience with Kerridge or 1Link is preferred).
  • Identify and procure hard-to-find parts to satisfy customer requirements.
  • Maintain transparent communication with customers regarding order progress and any potential delays.
  • Address customer concerns professionally and escalate issues when necessary.
  • Comply with company policies, procedures, and safety standards.
  • Foster a collaborative team atmosphere focused on delivering superior customer service.

Required Qualifications:

  • Demonstrated experience in a parts department within the automotive sector.
  • Familiarity with Kerridge, Pinnacle, or similar dealership management systems is advantageous.
  • Strong customer service focus with an emphasis on relationship building and exceeding client expectations.
  • Excellent verbal and written communication skills.
  • Ability to work autonomously as well as collaboratively within a team.
  • Strong organizational skills and meticulous attention to detail.
  • Experience in the automotive, engineering, or machinery sectors is a plus.

Employee Benefits:

  • Attractive salary package
  • Standard work week with additional pay for Saturday mornings.
  • Generous annual leave entitlement plus public holidays
  • Life insurance coverage
  • Employee discount programs
  • Opportunities for professional development within a dynamic team

If you are a motivated Automotive Parts Specialist with a commitment to exceptional customer service, we invite you to consider this opportunity.

Consultant: Beckie Gardner

Job Reference: / INDIND

Platinum Recruitment Consultancy is acting as an Employment Agency in relation to this position.



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