Automotive Parts Specialist
4 weeks ago
Are you an enthusiastic Automotive Parts Specialist looking to contribute your skills in a thriving environment? Our client is on the lookout for a proactive individual to enhance their team.
Compensation & Benefits: Competitive salary with additional earnings potential
Our client, a reputable automotive dealership, is in search of a dedicated and detail-oriented Automotive Parts Specialist. In this pivotal role, you will deliver outstanding customer service, ensuring that clients receive the correct components promptly.
Key Responsibilities:
- Establish and nurture strong customer relationships through exceptional communication and interpersonal abilities.
- Accurately assess customer inquiries and provide knowledgeable guidance on parts selection and pricing.
- Efficiently manage parts orders utilizing our inventory management system (experience with Kerridge or 1Link is preferred).
- Identify and procure hard-to-find parts to satisfy customer requirements.
- Maintain transparent communication with customers regarding order progress and any potential delays.
- Address customer concerns professionally and escalate issues when necessary.
- Comply with company policies, procedures, and safety standards.
- Foster a collaborative team atmosphere focused on delivering superior customer service.
Required Qualifications:
- Demonstrated experience in a parts department within the automotive sector.
- Familiarity with Kerridge, Pinnacle, or similar dealership management systems is advantageous.
- Strong customer service focus with an emphasis on relationship building and exceeding client expectations.
- Excellent verbal and written communication skills.
- Ability to work autonomously as well as collaboratively within a team.
- Strong organizational skills and meticulous attention to detail.
- Experience in the automotive, engineering, or machinery sectors is a plus.
Employee Benefits:
- Attractive salary package
- Standard work week with additional pay for Saturday mornings.
- Generous annual leave entitlement plus public holidays
- Life insurance coverage
- Employee discount programs
- Opportunities for professional development within a dynamic team
If you are a motivated Automotive Parts Specialist with a commitment to exceptional customer service, we invite you to consider this opportunity.
Consultant: Beckie Gardner
Job Reference: / INDIND
Platinum Recruitment Consultancy is acting as an Employment Agency in relation to this position.
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