Current jobs related to Lead Customer Experience Manager - Salisbury, Wiltshire - Sainsbury's

  • Lead Customer Experience Manager

    4 weeks ago

    Salisbury, Wiltshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading and inspiring a team of managers to deliver exceptional customer experiences across our stores.Key ResponsibilitiesCoach, motivate, and guide your team to work...

  • Lead Customer Experience Manager

    4 weeks ago

    Salisbury, Wiltshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading and inspiring a team of managers to deliver exceptional customer experiences across our stores.Key ResponsibilitiesCoach, motivate, and guide your team to work...

  • Customer Experience Team Lead

    7 days ago

    Salisbury, Wiltshire, United Kingdom Sainsbury's Full time

    We're seeking a talented Customer Experience Team Lead to join our team at Sainsbury's.About the roleThis is a fantastic opportunity to lead a team and contribute to the success of our stores. As a Customer Experience Team Lead, you will be responsible for delivering exceptional customer service, managing a team of colleagues, and ensuring the smooth...

  • Customer Experience Manager

    2 weeks ago

    Salisbury, Wiltshire, United Kingdom Sainsbury's Full time

    About the RoleAs a Customer Experience Manager at Sainsbury's, you will be responsible for delivering exceptional customer service and leading a team of retail professionals. Your primary goal will be to create a positive and engaging shopping experience for our customers, from the car park to the checkout.Key Responsibilities* Manage a medium to large...

  • Customer Experience Manager

    1 month ago

    Salisbury, Wiltshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...

  • Customer Experience Manager

    1 month ago

    Salisbury, Wiltshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...

  • Customer Experience Manager

    2 weeks ago

    Salisbury, Wiltshire, United Kingdom Sainsbury's Supermarkets Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd. As a Customer Experience Manager, you will be responsible for delivering exceptional customer service and ensuring that our stores operate smoothly and efficiently.Key ResponsibilitiesManage a medium to large instore...

  • Customer Experience Manager

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    {"Responsibilities": "Key ResponsibilitiesProvide exceptional customer service and support to clients through various communication channels.Manage and maintain accurate records of client projects and orders.Track and assign leads to sales team members to ensure timely follow-up and conversion.Maintain and update customer databases, orders, projects, and...

  • Customer Experience Manager

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    {"Responsibilities": "Key ResponsibilitiesProvide exceptional customer service and support to clients through various communication channels.Manage and maintain accurate records of client projects and orders.Track and assign leads to sales team members to ensure timely follow-up and conversion.Maintain and update customer databases, orders, projects, and...

  • Customer Experience Manager

    2 weeks ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    Job DescriptionAs a Customer Experience Manager at Signs by Tomorrow, you will be responsible for delivering exceptional customer service, supporting clients through both inbound and outbound calls, and meticulously recording project details while preparing orders for the production team.Key ResponsibilitiesProvide telephone support and service for...

  • Customer Experience Manager

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    {"Responsibilities": "Key ResponsibilitiesProvide exceptional customer service and support to clients through various communication channels.Manage and maintain accurate records of client projects and orders.Track and assign leads to sales team members to ensure timely follow-up and conversion.Maintain and update customer databases, orders, and contact...

  • Customer Experience Manager

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    {"Responsibilities": "Key ResponsibilitiesProvide exceptional customer service and support to clients through various communication channels.Manage and maintain accurate records of client projects and orders.Track and assign leads to sales team members to ensure timely follow-up and conversion.Maintain and update customer databases, orders, and contact...

  • Customer Experience Manager

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    {"Responsibilities": "Key ResponsibilitiesProvide exceptional customer service and support to clients through various communication channels.Manage and maintain accurate records of client projects and orders.Track and assign leads to sales team members to ensure timely follow-up and conversion.Maintain and update customer databases, orders, and contact...

  • Customer Experience Manager

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    {"Responsibilities": "Key ResponsibilitiesProvide exceptional customer service and support to clients through various communication channels.Manage and maintain accurate records of client projects and orders.Track and assign leads to sales team members to ensure timely follow-up and conversion.Maintain and update customer databases, orders, and contact...

  • Customer Experience Manager

    2 weeks ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Signs by Tomorrow, Salisbury. As a key member of our team, you will be responsible for delivering exceptional customer service, supporting clients through both inbound and outbound calls, and meticulously recording project details while preparing orders for the...

  • Customer Experience Manager

    1 month ago

    Salisbury, Wiltshire, United Kingdom Bighornlaw Full time

    {"Responsibilities": "Key ResponsibilitiesProvide exceptional customer service and support to clients through various communication channels.Manage and maintain accurate records of client projects and orders.Track and assign leads to sales team members to ensure timely follow-up and conversion.Maintain and update customer databases, orders, projects, and...

  • Customer Experience Manager

    4 days ago

    Salisbury, Wiltshire, United Kingdom Co-op Digital Full time

    Customer Team LeadAs a Customer Team Lead at Co-op Digital, you will be responsible for leading a friendly and dedicated team that is committed to delivering excellent customer service.Key Responsibilities:Coach and supervise Customer Team Members to ensure they have the skills and knowledge to deliver great customer service.Deputise for the Store Manager...

  • Portering Services Manager

    2 months ago

    Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    Job SummaryThe Portering and Post Room Services department at Salisbury NHS Foundation Trust is seeking a talented and experienced Team Leader to deliver an exceptional customer experience. The successful candidate will be responsible for leading a team to provide an efficient and patient-focused portering service across the Trust.Main ResponsibilitiesLead a...

  • Retail Area Manager

    2 months ago

    Salisbury, Wiltshire, United Kingdom Iceland Full time

    About UsIceland is a leading multi-channel retailer in the UK, known for our innovative and fast-paced approach to retail. As one of the Sunday Times Best Places to Work 2024, we pride ourselves on being a family-orientated and dynamic employer.Job SummaryWe are seeking an experienced Area Manager to join our team. As an Area Manager, you will be responsible...

  • Retail Area Manager

    2 months ago

    Salisbury, Wiltshire, United Kingdom Iceland Full time

    About UsIceland is a leading multi-channel retailer in the UK, known for our innovative and fast-paced approach to retail. As one of the Sunday Times Best Places to Work 2024, we pride ourselves on being a family-orientated and dynamic employer.Job SummaryWe are seeking an experienced Area Manager to join our team. As an Area Manager, you will be responsible...

Lead Customer Experience Manager

2 months ago

Salisbury, Wiltshire, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and experienced Customer Experience Leader to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading and inspiring a team of managers to deliver exceptional customer experiences across our stores.

Key Responsibilities
  • Lead and motivate a team of managers to achieve exceptional customer service standards
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless customer experiences across the store
  • Coach and develop the skills of your team members to ensure they have the necessary skills to deliver excellent customer service
  • Monitor and analyze customer feedback to identify areas for improvement
Requirements
  • Proven experience in a customer-facing role, preferably in a retail environment
  • Excellent leadership and communication skills
  • Ability to motivate and inspire a team to achieve exceptional results
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to training and development programs to enhance your skills and knowledge
  • A discount card for shopping at Sainsbury's and other participating retailers