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Billing Operations Supervisor

2 months ago

Luton, Luton, United Kingdom Abacus Consulting Full time £35,000
Position Overview:
As a key member of the finance team at Abacus Consulting, the Billing Operations Supervisor will oversee a dynamic group of billing professionals. This role is essential for ensuring the smooth operation of billing processes and maintaining high standards of service.

Key Responsibilities:
  • Lead and mentor a team of Billing Administrators, fostering a collaborative and productive work environment.
  • Provide comprehensive training and continuous support to enhance team performance.
  • Conduct detailed analysis and reporting on aged debts to identify trends and areas for improvement.
  • Manage and resolve billing inquiries efficiently, ensuring client satisfaction.
  • Collaborate closely with internal departments to deliver optimal billing support to clients.
  • Act as a primary support resource for the Billing Manager, contributing to strategic initiatives.
Qualifications:
The ideal candidate will possess strong proficiency in Excel and demonstrate excellent IT capabilities, enabling effective management of billing operations.