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Customer Service Representative

2 months ago

St Annes, Lancashire, United Kingdom Lidl Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Maintain a high level of product knowledge, including store layouts, promotions, and product information
  • Contribute to a positive and efficient store environment, working collaboratively with colleagues to achieve sales and customer service targets
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment

What We Offer

  • A competitive hourly rate of £12.40-£13.35
  • 16-20 hour contracts, providing flexibility and work-life balance
  • 30-35 days' holiday (pro rata), allowing you to recharge and relax
  • 10% in-store discount, giving you access to exclusive deals and savings
  • Pension scheme, providing a secure financial future

About Lidl

At Lidl, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all. We believe that everyone who works at Lidl brings something unique to the table, and we strive to create an environment that allows everyone to thrive and grow.