IT Service Delivery Manager

2 months ago

Carlisle, Cumbria, United Kingdom The Cumbria County Council Full time
About the Role

We are seeking a highly skilled Change Management Specialist to join our team at The Cumbria County Council. As a key member of our organization, you will play a critical role in driving innovation and delivering high-quality results.

Key Responsibilities
  • Develop and implement change management strategies and plans based on ITIL principles.
  • Lead technical change projects, ensuring seamless execution and minimal disruption to our services.
  • Collaborate with cross-functional teams to identify and prioritize change initiatives.
  • Communicate effectively with stakeholders, ensuring transparency and buy-in throughout the change process.
What We Offer
  • Opportunities for professional growth and development in a dynamic and supportive environment.
  • A competitive salary and benefits package, including a generous pension scheme.
  • Flexible working arrangements, including remote work options.
  • Access to cutting-edge technology and tools to support your success.
  • A collaborative and inclusive work culture, valuing diversity and promoting equality.
Requirements
  • Proven experience in managing technical change projects using ITIL principles.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

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