Luxury Hotel Operations Manager
1 month ago
Location: Inverness
Salary: £45k
Overview:
This prestigious 5-star establishment in Inverness is seeking a dedicated Hotel General Manager who embodies a passion for exceptional guest service. This role is not just about management; it’s about creating memorable experiences for our guests.
Key Responsibilities:
- Overseeing guest check-in and check-out processes
- Coordinating restaurant bookings and afternoon tea arrangements
- Providing guests with information on local tours, entertainment, and dining options
- Leading and managing a small, dedicated team
- Ensuring that service standards are consistently high and that guest satisfaction is prioritized
- Being actively involved in all hotel operations, rather than working solely from an office
Ideal Candidate Profile:
- Experience as an Assistant General Manager, Duty Manager, or Hotel General Manager
- A charismatic individual with a genuine enthusiasm for customer service
- Background in a small luxury hotel setting (4 or 5 stars)
- Proven ability to lead, inspire, and motivate a small team
- Hands-on approach to all aspects of hotel management
- Exceptional communication skills with a keen eye for detail
- Flexible, positive attitude with a commitment to guest satisfaction
Note: Accommodation is not provided, but temporary short-term housing may be available.
If you possess a strong passion for hospitality and meet the qualifications outlined, we encourage you to consider this opportunity.
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