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Care Coordinator
2 months ago
We are seeking a highly skilled and experienced Care Coordinator to join our team at Helping Hands. As a Care Coordinator, you will play a vital role in supporting our Registered Care Manager in delivering exceptional care and services to our customers.
Key Responsibilities- Customer Support: Provide care and support to our customers and carers within the local community, ensuring they receive the highest standards of care and support.
- Staff Allocation: Effectively allocate staff to ensure customers receive the best possible care and support.
- Observations and Supervisions: Complete direct observations and supervisions for care teams within the correct timescales, ensuring compliance with regulatory requirements.
- Recruitment and Retention: Support the Branch Care Manager in maintaining carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Care Plan Development: Reassess customers to ensure care plans are reflective of their needs and condition.
- Business Development: Actively seek new business opportunities and support the commercial growth of the branch.
- Customer Service: Ensure the highest levels of customer service are always provided.
To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. A full UK driving licence and access to your own vehicle are also required.
What's in it for You?- Career Progression: We offer excellent career progression opportunities for our team members.
- Annual Leave: You will receive 23 days annual leave, rising to 25 after 2 years of service.
- Employee Benefits: You will have access to a wide range of benefits, including a Blue Light Card offering discounts from businesses and services, access to our employee assistance programme, and support to complete nationally recognised qualifications.
- Refer a Friend Scheme: We offer a refer a friend scheme for our team members.
- Annual Salary Review: You will receive an annual salary review.
