Care Coordinator

4 weeks ago

Beckenham, Greater London, United Kingdom YOUTH GRACES UK LTD Full time
About the Role

We are seeking a highly skilled and experienced Care Coordinator to join our team at Youth Graces UK Ltd. As a Care Coordinator, you will play a vital role in providing community-based support to our Coordinating Team, ensuring the delivery of safe, well-managed, and responsive services to our service users.

Key Responsibilities
  • Liaise with and provide support to all care staff and service users and their families.
  • Liaise with partner agencies and members of the multi-disciplinary team involved with the service user to ensure the provision of integrated and safe services.
  • Organise and attend Service User reviews, as directed by the Compliance Team.
  • Liaise with community-based staff daily to ensure the provision of safe and timely services for Youth Graces service users and to support staff in the field.
  • Support the Compliance Team by carrying out spot checks on staff in the community and recording outcomes and support new staff in the community by assessing competencies.
  • Support successful operation of quality control and Health and Safety systems.
  • Respond to community-based emergency situations regarding service and staff information ensuring all records are up to date and accurate.
  • Ensure implementation of Youth Graces complaints procedure and respond to concerns and complaints effectively and report to the Registered Manager.
  • Be aware of the need to protect service users from abuse.
  • Reporting any incidents, accidents or serious staff concerns to the Registered Manager and assisting in investigations.
  • Supporting the on-call service to ensure it is adequately staffed and providing back up where necessary.
  • Being available to carry out care visits as and when the need arises as directed by the Coordinating Team.
  • Attending regular training updates as requested and having a responsible approach to continual professional development.
About You

We are looking for an individual with a strong background in healthcare and social care, with experience in a supervisory role and a customer service background. You will have a good standard of education, literacy, and numeric skills, as well as good IT skills and a good telephone manner. You will also have excellent communication skills, able to maintain and develop professional relations.

We are committed to providing a safe and supportive working environment, and we offer a range of benefits, including 20 days paid holiday, 8 days paid Bank Holiday, and the opportunity to earn a bonus after successful probation period. We also offer a work-based pension and full support to enable you to do your job with confidence.

If you are a motivated and enthusiastic individual who is passionate about delivering high-quality care services, we would love to hear from you. Please click on APPLY today and forward an up-to-date copy of your CV for consideration.

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