Sales Support Coordinator

4 weeks ago


Coventry, Coventry, United Kingdom Kate+Co Full time
Sales Support Coordinator Job Description

We are seeking a highly organized and communicative Sales Support Coordinator to join our team at Kate+Co. As a Sales Support Coordinator, you will play a vital role in ensuring the smooth day-to-day operations of our office, providing exceptional administrative support to our sales team and customers.

Key Responsibilities:
  • Customer Communication: Manage customer correspondence via email and phone, ensuring prompt and professional responses to inquiries and concerns.
  • Internal and External Liaison: Liaise with internal stakeholders, including the estimating and transport and logistics departments, to ensure seamless communication and collaboration.
  • Administrative Support: Maintain stock lists for inbound orders, assist with purchase orders and invoicing, and provide administrative support to the estimating and transport and logistics departments.
  • Ad-Hoc Support: Provide ad-hoc support to company directors as needed, ensuring that their requirements are met efficiently and effectively.
Requirements:
  • Communication Skills: A confident communicator, both written and verbally, with excellent interpersonal and customer service skills.
  • Organizational Skills: Comfortable prioritizing and managing workload, with a strong attention to detail and ability to multitask.
  • Technical Skills: Proficient in the use of Microsoft Office software, with previous experience in Sage advantageous but not essential.
What We Offer:
  • Competitive Salary: A competitive salary of £25,000-£30,000 depending on experience.
  • Holiday Entitlement: 25 days holiday plus bank holidays.
  • Pension Scheme: A pension scheme to support your long-term financial goals.
  • Training and Development: Opportunities for training and ongoing development to enhance your skills and career prospects.
  • Team Social Events: Regular team social events to foster a positive and supportive team culture.
  • Christmas Shutdown: A well-deserved break over the Christmas period.
  • Early Finish: Potential early finish on Fridays, subject to office workload.
  • State-of-the-Art Office: A brand new, state-of-the-art office with onsite kitchen facilities.


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