Service Advisor

4 days ago


Stockport, Stockport, United Kingdom Sytner Group Full time

About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Jaguar Land Rover Stockport. As a key member of our service team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention.

Your Key Responsibilities

  • Provide outstanding customer service and support to our customers, ensuring that their needs are met and exceeded.
  • Work closely with our technicians and workshop control to ensure that vehicles are serviced efficiently and effectively.
  • Communicate clearly and effectively with customers, keeping them informed at every stage of the service process.
  • Identify opportunities to upsell and cross-sell our products and services, ensuring that our customers receive the best possible advice and support.
  • Contribute to a positive and supportive team environment, working collaboratively with colleagues to achieve our goals and objectives.

About You

We are looking for an individual who is passionate about delivering exceptional customer service and has a strong desire to learn and develop their skills. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. In return, we offer a comprehensive training program, competitive salary and benefits package, and opportunities for career progression and development.

What We Offer

  • A competitive salary and benefits package.
  • A comprehensive training program, including manufacturer courses and in-house training.
  • Opportunities for career progression and development.
  • A positive and supportive team environment.
  • The chance to work with a leading automotive brand and make a real difference to our customers' lives.

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